Privacy Policy

Last updated: October 5th, 2026

What We Collect

  • Contact information you provide when inquiring about services or using our platform
  • Usage and analytics data collected automatically for internal business operations
  • IP addresses and related technical data for analytics, security, and fraud prevention

Analytics data is collected server-side and used solely for internal business insights. This data is not shared with third parties for marketing purposes. IP addresses are collected for legitimate business purposes including security, fraud prevention, and internal analytics. Data is retained as necessary for business operations and security purposes.

Electronic Signature Records

When a document is sent for signature we collect: the recipient's name and email (supplied by the sender), IP address, browser user-agent, timestamps for view / consent / signature, and the signature image (held only until it is stamped into the PDF).

Purpose: attribution and integrity of electronic records under the federal ESIGN Act and state UETA.

Disclosure: name, email, IP address, browser description, and timestamps appear on the Certificate of Completion appended to the signed document and delivered to every party to that document. The name and email of the account user who sent the document, the time of sending, and that user's IP address at the time of sending are also recorded and appear on the same certificate.

Retention: at least seven (7) years from completion, in private storage, with a SHA-256 hash for tamper evidence.

Electronic signature records are not sold and are not used for advertising.

How We Use It

  • Respond to property management inquiries
  • Understand website usage patterns and geographic reach for internal business operations
  • Monitor platform performance and identify areas for improvement
  • Analyze feature usage within authenticated dashboards to improve user experience
  • Connect with qualified landlords and property managers through our platform

Internal analytics data is used exclusively for business intelligence and is not shared with third parties. To measure the effectiveness of our advertising, we share limited signup-conversion data (such as a hashed, non-reversible version of your email) with our advertising partners server-side, as described in the Cookies and Tracking section below. We do not load a third-party advertising pixel in your browser.

Third-Party Services

  • Vercel: Website hosting, infrastructure, and cookieless performance monitoring (Speed Insights)
  • Stripe: Payment processing
  • Clerk: User authentication
  • RentPrep: Consumer reporting agency that performs tenant screening ordered by a property manager. Applicant identifiers (including Social Security number and date of birth) are sent to RentPrep only after the applicant consents to a screening. Social Security numbers are encrypted at rest with AES-256-GCM, the same 256-bit standard used to protect classified U.S. government information.
  • UploadThing: Encrypted file storage for documents, signed leases, and images
  • Resend: Transactional email delivery
  • Google reCAPTCHA: Spam protection on public forms
  • Mapbox: Maps on public listing pages
  • Video player: Embedded media playback

Internal analytics data is collected and stored on our own servers. To measure signups from our ads, we share limited conversion data (e.g., a hashed, non-reversible version of your email) with our advertising partners (Meta and Google) server-side — we do not load a third-party advertising pixel in your browser. We do not use Google Analytics, LinkedIn tracking, or any other third-party analytics platforms.

Your Rights

You have the right to:

  • Access your personal data
  • Request deletion of your personal data
  • Request correction of inaccurate data
  • Contact us with privacy concerns or questions

You may request deletion of your account and associated personal data at any time.

Cookies and Tracking

We use cookies for the following purposes:

  • Essential: Login sessions, authentication, and security (Clerk, Stripe)
  • Advertising measurement: When you arrive from an ad, we store the ad click identifier in a first-party cookie (_fbc for Meta, gclid for Google) so that, if you sign up, we can measure which ad led to the signup. We do not load a third-party advertising pixel in your browser.

Our internal analytics are collected server-side and do not use cookies. The ad-click cookies are used solely to attribute signups to our advertising. You can block or delete these cookies in your browser settings, or manage ad personalization via Meta's Ad Preferences and Google Ads Settings without affecting the platform's functionality.

Do Not Sell or Share My Personal Information

Under the California Consumer Privacy Act (CCPA), Montana Consumer Data Privacy Act, and similar state privacy laws, you have the right to opt out of the "sale" or "sharing" of your personal information for targeted advertising.

Our server-side sharing of limited conversion data (such as a hashed email) with advertising partners to measure signups may constitute "sharing" of personal information under these laws. To opt out:

We do not sell personal information for monetary consideration. We do not have actual knowledge that we sell or share the personal information of consumers under 16 years of age.

Contact

Privacy questions: privacy@rezides.com

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